Welcome to Outdoor Research!

Please fill out the form below in order to submit your warranty claim. The more details you provide us, the sooner we’ll be able to get you taken care of! (note: including a photo of the gear is especially helpful) Upon submitting, you will receive a confirmation email that the claim has been sent to OR’s Customer Service department. A CS rep will be in touch with you shortly after that to finalize any of the details, provide you with an RMA and coordinate your replacement.

To begin, please select the option that best describes you.

Customer Info

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